Notifications
With BigAnimal, you can opt to get specific types of notifications and receive both in-app and email notifications.
Different types of events are sent as notifications. Users with different roles can configure the preferences to receive these notifications in the in-app inbox, by email, or both. The notifications are categorized into the following preference sections:
- Account
- Organizations
- Projects
The notifications under the Account preference section are:
- New project role assigned to you
- Project role unassigned from you
- Personal access key is about to expire
The notifications under the Organizations preference section are:
- Payment method added (specific to organizations that opted for credit card payment option)
- Machine user access key is expiring
Note
This section is visible only to the organization owner. If the current user is owner of more than one organization, then this section lists the preferences for all the organizations.
The notifications under the Projects preference section are:
- Upcoming cluster maintenance upgrade
- Successful cluster maintenance upgrade
- Failed cluster maintenance upgrade
- User invited to project
- Paused cluster will reactivate
- Paused cluster reactivated
- Cluster paused due to encryption key error
- Encryption key permission required to provision the cluster
- Failed third-party monitoring integration
Configuring notifications
The project owners/editors and organization owners/admins can configure the notifications for the events visible to them. They can choose if they want to receive notifications in the in-app inbox, by email, or both. They can also configure email notifications for their teams in their organization.
Project-level notifications are configured in the project.
Notification settings made by a user apply only to that user. If an email notification is enabled, the email is sent to the email address associated with the user's login.
Viewing notifications
Users in the following roles can view the notifications:
- Organization owners can view the organization notifications.
- Project owners/editors can view the project notifications.
- User can view their own account notifications.
For the user having multiple roles in BigAnimal, each notification indicates the level and project it belongs to.
Select the bell at the top of your BigAnimal portal to view the in-app notifications. By selecting the bell, you can read the notification, mark it as unread, and archive it.
To view the email notifications, check the inbox of your configured email addresses.
Managing notifications
To manage the notifications:
- Log in to the BigAnimal portal.
- From the menu under your name in the top-right panel, select My Account.
- Select the Notifications tab. Notifications are grouped by account, organizations, and projects available to you.
- Select Account, Organization, or Project to manage the notifications.
- Enable/disable the notification for a particular event using the toggle.
- To enable/disable the email and in-app notifications for the event, select Email and Inbox next to an event.